Vacancy Details

Customer Service Agent

Location Castle Donington
Salary £7.50 - £8.50 per hour

The customer service agent will assist with the controlling of passengers entering the security zones of East Midlands Airport and guide them through security in a safe and formal manner.

Main Duties & Responsibilities of the Airport Security Agent:

Greet customers in a courteous manner.
Guide passengers through airport security and ensure shoes, laptops and belts are removed prior to entering scanning machines.
Provide passengers with plastic bags in order to ensure all liquids are visual and can be inspected.
Managing passenger queues in order to prevent overcrowding

Experience & Skills Required:

Excellent communication skills
The ability to remain calm
Courteous and friendly
The ability to work shifts, Early starts & late finishes including weekends and bank holidays
Early starts could start at around 04:00am
The ability to stand for long periods
Overtime available

We would like to hear from individuals that have experience as a Customer Service Agent, Call Centre Agent, Retail Assistant, Security Guard, Steward, Meet & Greet Staff, Customer Service Ambassador, Lounge Assistant, Check In Agent or Passenger Service Agents.

Successful applicants must be able to provide a 5 year checkable history for referencing purposes and will also be subject to security and criminal record check.

Students welcome.

Aviation Recruitment Network Limited is acting as an Employment Business.